Reviews
91%
Average rating based on reviews
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Mostafa Embarak Mohamed Ali
20 February 2025 - 46%
46%
Overall rating
Bad experience.
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Anonymous
09 February 2025 - 92%
92%
Overall rating
Very central location, great for exploring the city. Great mattress and hot shower at any time... two things I really appreciate to find in a dorm! Breakfast was perfect for the price. Staff nice and helpful, thank you all, would be back for sure :) Some little things in dorms or in the shared areas downstairs might
BRM Team Member -
13 February 2025
'Thank you for taking the time to review us, we really appreciate your feedback!'
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Anonymous
09 February 2025 - 86%
86%
Overall rating
All good except for the smell of sewer and lack of cleanliness
BRM Team Member -
13 February 2025
'Thank you for taking the time to review us, we appeciate your comments. We are normally rating quite well for the cleanliness, we have passed on your comments to the external cleaning company for feedback. We suppose on occasion other roommates can be unmannered and leave a mess in the bathrooms, in this case we are on hand 247 and can refresh the facilities if notified. Thanks again for the review, we hope you enjoy the rest of your travels!'
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Deniz
31 January 2025 - 100%
100%
Overall rating
A clean and safe place, everyone very polite. I like the fact that the reception and bar are divided from.each other which is more discrete and secure in terms of personal data and room numbers chevk ozt and check ins because you are not immediately doing your booking and getting your room numbers in the bar. I gound
BRM Team Member -
05 February 2025
'Thanks for the great review, we are glad you found our hostel to be friendly and safe. We will bring up your comments with the external cleaning company, our female dorms are normally maintained by either female attendants or a duo of a male and female for supervision. There could have potentially been a sickness in the team to prevent this at the time, the cleaning team are polite and courteous people and open enter the rooms after 11am, usually most of the guests are out for the day around this time.
Thank you again for the great review !'
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Anonymous
29 January 2025 - 92%
92%
Overall rating
It was nice.
BRM Team Member -
05 February 2025
'Thank you, we will pass on your comments to Carlota on the reception team, she will be pleased that her efforts have not gone unnoticed.
Thanks again,'
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Anonymous
26 January 2025 - 78%
78%
Overall rating
Good
BRM Team Member -
28 January 2025
'Thank you!'
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Anonymous
23 January 2025 - 100%
100%
Overall rating
It was really great, the staff was kind and the people I get to know it was really lovely
BRM Team Member -
28 January 2025
'Thank you for your kind words! Glad you had a 10/10 stay!'
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Caroline
23 January 2025 - 63%
63%
Overall rating
I’ve chosen this hostel because it seemed nice and the location was great. However it was a huge disappointment. The dormitory itself is not bad, but the beds (mattresses) were very hard and uncomfortable as well as the pillows. The bathroom in front of the room was not bad either. But I then discovered that there was
BRM Team Member -
28 January 2025
'Thank you for taking the time to review us, we have recently replaced many of our mattresses and pillows, which may be why they seemed hard. It is difficult to cater for many different mattress tastes, however we do have more pillows and blankets available if guests would like them. The chill out area is a quiet place to hang out, guests generally much prefer the bar areas, rooftop and terrace to hang out with eachother. We find The Chill Out Zone is used mostly for guests wanting to work on their laptops. We are sorry the lamp broke during your stay, we had to wait for a new lamp bulb to fix it. Thanks again for reviewing us!'
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Anonymous
19 January 2025 - 100%
100%
Overall rating
All fine accomodation, thanks!
Amy Daniels -
22 January 2025
'Thank you!'
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Anonymous
19 January 2025 - 86%
86%
Overall rating
Perfect location in the Mitte
Amy Daniels -
22 January 2025
'Thank you for taking the time to review us, our friendly reception team is on hand 247 if any facilities are needing a refresh, please let us know and we can attend to rooms immediately. We have passed on your comments to the cleaning team to review. Thank you again,'
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Anonymous
18 January 2025 - 100%
100%
Overall rating
Great
BRM Team Member -
22 January 2025
'Thanks, glad to read it!'
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Connie
13 January 2025 - 83%
83%
Overall rating
Staff is fantastic! Friendly, helpful, professional.
BRM Team Member -
22 January 2025
'Thank you for taking the time to review us, we are glad you have a lovely stay with us!'
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MARIANA ELIZABETH
07 January 2025 - 83%
83%
Overall rating
En general estuvo todo bien. El personal del hostel es muy amable. Sin embargo, el baño de la habitacion tuvo problemas y en los 5 dias que estuve nadie los solucionó. Se tapo la pileta para lavar las manos y la ducha no tenia luz.
BRM Team Member -
22 January 2025
'Thank you for taking the time to review us, we are glad your overall stay was a good one. We have quite low occupancy during your stay perhaps we could have moved you to a new room. Thank you again for your review, we hope you were able to enjoy your time in Berlin.'
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Anonymous
01 January 2025 - 80%
80%
Overall rating
It was very convenient because your location is in the city center, and more affordable price. Till next time.Cheers!
BRM Team Member -
03 January 2025
'Thank you for taking the time to reivew us, we are glad you had such a great time with us!'
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Anonymous
29 December 2024 - 69%
69%
Overall rating
All things are good. Except the fact that I lost my luggage at the reception while checking out. But employees are all busy so no one was willing to help
BRM Team Member -
03 January 2025
'Thank you for taking the time to review us we appreciate your comments. We can at times have busy moments at the reception, particularly during peak times, but once we have a moment we can help with any requests. We hope you were able to retrieve your items.
Thanks again,'