Reviews
86%
Average rating based on reviews
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Anonymous
19 November 2024 - 92%
92%
Overall rating
The staff are always aware and fully knowledgeable to their customers. For instance, I order breakfast/dinner in the bar and all of the staff recognise me. I think they know I enjoy their food.
EDO Team Member -
20 November 2024
'Hey there!
Thank you so much for taking the time to leave us such a fantastic review!
I will be sure to pass on your great feedback to Reception and Belushi's team!
We hope to see you next time in one of our locations across Europe and UK!
Best Regards,
Ilenia'
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Johanna
16 November 2024 - 83%
83%
Overall rating
Great location
EDO Team Member -
16 November 2024
'Hi there,
Thank you so much for staying with us and for your valuable feedback, we are really sorry to read about the issues in your room and hope that our 24/7 friendly team at the front desk were able to assist, we have been up to your room immediately now after reading your review to see if anything neededed immediate attention and fixing on our end, thankfully the hot water was running in the shower and time heater (which is on timer) was working as well (phew!) we are sorry to read if it didn't do work properly during your stay and hope that this didn't cloud your Edinburgh adventure and that you had a brilliant time exploring our lovely city. All the best!'
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Anonymous
15 November 2024 - 95%
95%
Overall rating
Everything fine
EDO Team Member -
15 November 2024
'Hi there, Thank you so much for staying with us and for taking the time to writing your fab review, we truly appreciate it. Please, come visit us again soon, we will love to have you back! all the best.'
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Anonymous
15 November 2024 - 78%
78%
Overall rating
Please do a better job enforcing the rules in the dorms. En-suite shower was dirty every day and didn’t stay at the same temperature for more than a minute. Chill out room smells weird and is chaotic af. Most of the free lockers are broken and completely unusable
EDO Team Member -
15 November 2024
'Hi! Thank you so much for staying with us and for your valuable feedback, we really appreciate it to improve where we can, we have forwarded your review to our housekeeping and maintenance teams so they can take it on board, we are glad that you found our location helpful and our staff friendly and hope you give us another chance in the near future! All the best.'
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Anonymous
15 November 2024 - 86%
86%
Overall rating
C’est un bon hôtel il faut juste prier pour que les gens avec toi parle un peu et surtout ne font pas des bac et viens bourré dans la chambre à 3h30 en claquant les portes… cependant le staff est super agréable et les accommodations plutôt clean !
EDO Team Member -
15 November 2024
'Hi there, Thank you so much for staying with us and for your wonderful review, we are delighted to read that you found our staff friendly and our hostel clean, we are sorry as well to read that some of your roomies were noisy and disrespectful during the night but hope that our 24/7 dedicated team was able to assist at the time, thanks again for your wonderful review, hope to see you again on a future stay with us :D'
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Morgane
12 November 2024 - 86%
86%
Overall rating
Nice and clean bedroom, the staff is aways available to help ! The shared areas to spend time with other people staying there are unfortunately very limited and a bit dull.
EDO Team Member -
13 November 2024
'Hi there, thank you so much for staying with us and for your valuable feedback, we will make sure to take it on board to improve as much as possible our common areas, which are a constant work in progress for our 24/7 hard-working team. We are delighted to read that you found our team helpful and that you enjoyed the room, thanks a million for your kind words and looking forward to hosting you again another time in the future.'
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Anonymous
11 November 2024 - 100%
100%
Overall rating
Very friendly and accommodating staff.
EDO Team Member -
13 November 2024
'Hi there, Thank you so much for staying with us and for your awesome feedback, we are delighted to read such a fab review and look forward to hosting you again another time in the future, all the best.'
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Anonymous
09 November 2024 - 60%
60%
Overall rating
Personnel sympathique, emplacement très bien situé, garde valises possible et gratuit mais chambres très peu confortables, peu d’aménagement basiques pour installer affaires de toilettes, manteaux … vétusté et ménage médiocre - petits déjeuners corrects
EDO Team Member -
13 November 2024
'Hi, thank you so much for staying with us and for your valuable feedback, we will definitely take it on board to improve wherever needed, we are always working hard to find ways to make our guests stay as comfortable as possible and we do appreciate our guests letting us know how we've done, we hope that you give us another chance in the future, we will love to have you back, all the best!'
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Maria Joaquina
09 November 2024 - 83%
83%
Overall rating
Good place to stay for two or three nights, it's quiet, very well located and with great benefits, such as discounts at the bar opposite. The only problems were really in relation to the room which was extremely hot, even with the radiator turned off, the shower had no pressure, the sink was blocked and the toilet
EDO Team Member -
13 November 2024
'Hello there, thank you so much for your kind and valuable feedback, we are delighted to hear back from you and loved having you staying at our hostel, we have forwarded your feedback, about the toilet layout, to our maintenance team and we will take it on board to try our best to make it as practical and comfortable as possible, thanks a million once more for choosing us and for letting us know how we've done. All the best!'
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Lupita
08 November 2024 - 95%
95%
Overall rating
Pretty close to the center of the city and it is a clean space: bed, showers. The storage room is kinda annoying cause you have to pay for more space if you have a big bag or so. But besides that, the hostel is quite nice.
EDO Team Member -
13 November 2024
'Hey there, thank you so much for your awesome feedback and for staying with us, we are delighted to hear from you and that you found our hostel to be in a convenient location and clean :D we will make sure to forward your kind review to our housekeeping team. We do offer a combination of lockers inside our rooms, some are just enough for our guests to store securely a backpack and their valuables and others are larger metal cages under the beds with more storage, we will be happy to assist you find the most suitable room for you next time you come visit us. Thanks again and all the best!'
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Anonymous
07 November 2024 - 98%
98%
Overall rating
Had a great time in Edinburgh. Comfy beds and great showers and toilets. Would be really useful to have kettle and microwave/ chill out room in the new hostel too to save trekking across the road.
EDO Team Member -
13 November 2024
'Hi there, Thank you so much for staying with us and for your feedback, we really loved having you staying with us and can't wait for your next visit, perhaps you would like to stay at our Original site for your next Edinburgh adventure? We appreciate your feedback in regards to our facilities, thankfully our guests staying at our Old Town site are one step closer to all the awesome guest discounts at our Belushi's bar and to the hostel breakfast in the morning! Wishing you all the best.'
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Anonymous
07 November 2024 - 80%
80%
Overall rating
I had enjoyed my stay. I had a Noah's Ark at Belushi's. That food was adequate for my needs.
EDO Team Member -
13 November 2024
'Hi there, Thank you so much for staying with us and for your awesome feedback, we are delighted to read such a fab review and that you made good use of the fantastic guests discounts at our Belushi's bar. Looking forward to hosting you again another time in the future, all the best.'
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Christopher
06 November 2024 - 95%
95%
Overall rating
So convenient in centre of Edinburgh, always a delight to stay here. No free breakfast nowadays for booking direct, but instead a decent welcome drink
EDO Team Member -
13 November 2024
'Hey there! Thanks for your awesome and upbeat feedback, we loved having you staying at our hostel and can't wait to host you again in the future, the free welcome drink for our direct bookers is a great complement to the hostel guests deals at our Belushi's bar and Jake's cafe, we also offer a cheaper price for breakfast for those early bookers. Thanks for staying with us, see you next time!'
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Anonymous
06 November 2024 - 69%
69%
Overall rating
The room was ok but the shared spaces are just really lacking for a hostel... Even if the location is really convenient, I will not be booking with you again. The lack of kitchen and fridge space, and the ridiculous chill out room without windows is just too disappointing for a hostel.
EDO Team Member -
13 November 2024
'Hi there, we are really sorry to read that we didn't meet the standards during your stay with us, our 24/7 teams work very hard to try to keep both of our sites clean and in good order and we are constantly working to improve our common areas and tea & coffee station. We also offer, as part of our common areas, our cosy Jake's cafe and our vibrant Belushi's bar, both offering great deals for our hostel guests only. Hope you give us another chance in the future at any of our other UK & European sites and wish you all the best. Thanks for your feedback!'
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Esperanca cassessa zangui
01 November 2024 - 100%
100%
Overall rating
I had a great time in your hostel. The location is great. Because it is close to the Central Station and also to the historical center...
EDO Team Member -
13 November 2024
'Hi there, thank you so much for staying with us and for your awesome review, we love to read that you found our location adequate for your adventures in Scotland and we are looking forward to welcoming you another time in the future. All the best!'