Reviews
Check out our award-winning hostel!
91%
Average rating based on reviews
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Kim
21 February 2025 - 89%
89%
Overall rating
Your staff Billy and Alam were so helpful and friendly they are a credit to the company Billy was helpful when I telephoned tonask for a bottom bunk and also during checkin Alam was helping checking out and answering questions for future bookings Toilet rolls had run out in two comunal bathrooms on second floor (when
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Anonymous
17 February 2025 - 100%
100%
Overall rating
Amazing!
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Luciano Andres
12 February 2025 - 80%
80%
Overall rating
No soap o towells
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Elisa
12 February 2025 - 83%
83%
Overall rating
It was good place to stay for a night.
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Jacques Thierry Gomez
10 February 2025 - 98%
98%
Overall rating
Very good service, reception,ckeaning team, security.thanks for that
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Christopher
29 January 2025 - 100%
100%
Overall rating
All good, no problems at all
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LEON
23 January 2025 - 98%
98%
Overall rating
Great location
HMM Team Member -
27 January 2025
'Hi Leon,
Thank you for your kind words regarding our hostel's location. We are delighted to hear that you found it to be convenient and enjoyable during your stay. Our aim is to provide our guests with easy access to the local attractions and amenities, ensuring a memorable experience. We appreciate your feedback and hope to welcome you back in the future for another wonderful visit.'
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Cindy
17 January 2025 - 83%
83%
Overall rating
Great sleep with curtains on the bed. I loved the area of the Hostel. Will be back
HMM Team Member -
27 January 2025
'Hi Cindy,
Thank you for sharing your feedback regarding the shower and toilet areas during your stay at our hostel. We sincerely apologize for any unpleasant odors you experienced, as we strive to maintain a clean and comfortable environment for all our guests. Your comments are invaluable to us, and we will address this issue with our maintenance team to ensure that necessary improvements are made. We appreciate your understanding and hope to welcome you back for a more pleasant experience in the future.'
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Richard
14 January 2025 - 69%
69%
Overall rating
Location is nice, equipment is basic. This you will receive for your money 😉
HMM Team Member -
27 January 2025
'Hi Richard,
Thank you for your feedback regarding the size of our social space. We genuinely appreciate your input as it helps us enhance the experience for all our guests. We are continually evaluating our facilities and exploring opportunities for improvement, including the possibility of expanding communal areas to foster a more inviting atmosphere. Your comfort and enjoyment are our top priorities, and we hope to create a more accommodating environment in the future. Please feel free to share any additional suggestions you may have.'
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JUBIN
01 January 2025 - 52%
52%
Overall rating
Location is excellent, right across the street from Hammersmith metro line, easy access to airport, and downtown. Downsides, only 4 bathrooms and showers for the whole place, always busy. Couldn’t get a towel, they where out of then for the stay. No commons space really, so it was just a place to sleep for a few
HMM Team Member -
27 January 2025
'Hi Jubin,
Thank you for sharing your experience with us. We are pleased to hear that you found our location convenient for accessing both the Hammersmith metro line and nearby attractions. However, we sincerely apologize for the inconvenience caused by the limited bathroom facilities and the unavailability of towels during your stay. We appreciate your feedback regarding the communal space, as it helps us identify areas for improvement. Your insights are valuable to us, and we hope to enhance our guests' experience in the future. Thank you once again for your comments.'
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LUIS FERNANDO
31 December 2024 - 92%
92%
Overall rating
My stay has been very good overall. Staff friendly and breakfast good. But I've been trying to book in advance for the future to come to London and I consider to be too expensive for beds shared with many people (up to 50 GBP / night). My maximum to pay is 20, so the price is a limiting factor.
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Nick
28 December 2024 - 60%
60%
Overall rating
Not bad. Basic.
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Anonymous
22 December 2024 - 75%
75%
Overall rating
The place is not bad for the pay.
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Kristina
17 December 2024 - 66%
66%
Overall rating
All in all it was okay. The stuff was very kind. Some other things could be improved.
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Haider
15 December 2024 - 92%
92%
Overall rating
Stay was quite good, have stayed at St Christophers' before, at the London Bridge VILLAGE location & only added convenience is the lift which does help a lot; at my Age! 😀😁
Hostel Award
- Nominated 2015
2nd Best Large Hostel Chain
- Nominated 2014
2nd Best Large Hostel Chain